Unique Dubai Chamber settlement system simplifying trade disputes

The Dubai Chamber of Commerce and Industry has settled commercial disputes amounting to Dh17 million this year and this trend has been fueled by the rising demand for settling commercial disputes through mediation by the business community due to its low cost, speed, confidentiality and control over the outcome, the Dubai Chamber?s director for Legal Services Department.

Talking about the first-of its-kind fully-online mediation application service in the region launched by the Dubai Chamber, ?this unique online facility offers added value service to the Dubai Chamber?s customers through a simple, fast and user-friendly method which saves them considerable efforts as regards to travel time and cost in settling commercial disputes.

20-25 per cent of the total mediation cases were received online and looking into its popularity there are plans to transform this service into smart services to complement Dubai?s Smart Government initiative offering smart services to everyone while keeping pace with the economic growth and development of the emirate.