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The UAE has set itself a target of completely transforming its government into smart government by May 2015.
An official announcement of the eGovernment and mGovernment Readiness Index, specifically developed to calculating performance indicators of the UAE smart government, was made during recent workshops hosted by the UAE?s Telecommunications Regulatory Authority TRA.
The TRA, represented by the mGovernment Initiative and in cooperation with the Office of the Presidency of the Council of Ministries, hosted two workshops at the Dubai and Abu Dhabi TRA headquarters in this respect.
The mGovernment Readiness Index includes measuring the electronic/smart transformation rate of the federal government services, the use of eGovernment/mGovernment services, and the rate of customer satisfaction with using these services, as well as the level of public awareness and familiarity with these services.