“… We pride ourselves on delivering high value legal services. Excellence is our Minimum Standard.”
DIFC Courts has achieved the prestigious International Standard for Service Excellence (TISSE) certification as recognition of its commitment to consistent delivery of customer service excellence.
During the launch of the first framework for court excellence event organized by the International Association for Court Administration (IACA), in cooperation with the DIFC Courts and the Dubai Courts, DIFC Courts was awarded the International Customer Service Standard.
?We are delighted to become the first court in the world to receive this certification, which recognises our commitment to delivering the highest levels of customer service excellence,? said Mark Beer, Chief Executive Officer and Registrar, DIFC Courts.
Michael Hwang, Chief Justice of DIFC Courts, received the TISSE 2012 certificate from Robert Keay, Co-founder and Chairman of the International Customer Service Institute in the presence of Theuns Kotze, Regional Managing Director ? BSI Middle East and Africa any other senior officials.